Contact Information
Rocky Flats Benefits Center
P. O. Box 10361
Des Moines, IA 50306-0361
866.296.5036
www.RockyMound.mercerhrs.com
7 a.m. – 4 p.m. MT
Rocky Flats Benefits Center provides assistance for the following:
- Medical & Pharmacy Coverage
- Life Insurance
- Dependents
- Beneficiaries
- Death Reporting
- Address Changes
- General Benefits Questions
Pension Benefit Payments
Prudential Insurance Company
1-800-621-1089, available Monday – Friday 8 a.m. – 9 p.m. ET
Health benefits for participants under age 65
UMR
877.849.4084
Nurse line: 888.867.4850
www.umr.com
UHC Choice Plan
877.370.5361
Nurse line: 800.846.4678
Kaiser Permanente
303.338.3800
Advice line: 303.338.4545
Prescription Coverage:
CAREMARK
For questions about prescriptions drugs or to request a list of participating pharmacies:
www.caremark.com
866.334.3870
For insurance billing and premiums:
For questions call WageWorks – 877.722.2667
To mail premiums:
Conexis
PO Box 660212
Dallas, TX 75266-0212
Rocky Flats “over age 65” retirees and spouses only:
UHC Enrollment line: 877-893-7224
UHC Post Enrollment: 844.355.3359
Open daily 8 a.m. to 8 p.m. MT
Kaiser Enrollment: 866-797-4835 (only available to those that were enrolled in Kaiser group plan)
Benefits Issue Resolution:
Please use if you are unable to resolve issues with the contacts listed above.
Derick Herberholz
509.376.2370
email: RMBR@rl.gov